PhoneBurner Cuts Maintenance Windows 75%
DoiT designed a custom Blue/Green deployment strategy on AWS using Terraform and Jenkins pipelines to eliminate downtime during software updates.
Meet PhoneBurner
PhoneBurner is a powerful sales acceleration platform designed to help onsite and remote sales teams increase productivity and efficiency. With its advanced features and capabilities, the solution is available from any web browser or Voice over Internet Protocol (VoIP) softphone. PhoneBurner's Power Dialer streamlines the lead management process making it easier for sales reps to reduce admin time and accelerate their pipeline conversion. This cloud-based software is ideal for small and medium-sized businesses looking to optimize their sales efforts and improve their ROI.
The Challenge
PhoneBurner needed to reduce downtime caused by architectural constraints during software rollouts. The company wanted to ensure high availability of its service to an extensive global customer base while maintaining platform reliability during software updates.
The Solution
DoiT implemented a custom Blue/Green deployment strategy using Terraform and Jenkins pipelines. The solution deployed new servers with updated applications alongside existing servers, gradually diverting traffic after automated testing confirmed stability and reliability.
Results
- Achieved seamless software deployments without compromising uptime
- Reduced planned-maintenance window by 75% through optimized ECS and Jenkins performance
- Saved 14 hours per month of manual administration through pipeline automation
Custom Implementation
DoiT created custom solutions to tackle the challenges of implementing the blue/green approach, including unique application constraints and gaps in native ECS strategies. To optimize the use of ECS and Jenkins, DoiT's CREs developed a Terraform- and Jenkins-pipeline–based solution to overcome these blockers and facilitate the blue/green deployment strategy. The team also implemented automated testing for the green environment to ensure it was functioning correctly before diverting traffic.
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What they say
What I really like about DoiT's approach is that you're very hands-on and proactive. Satyam would ping me a few times a sprint, letting me know about the most current features, checking in on how things are going. When we are going through a peak time, that proactiveness makes a real difference. Satyam always comes through whenever we need support and helps us leverage the right experts to get us where we need to be.
Chiamaka Ibeme, Engineering Manager, Platform
SELECT has made important cost data readily accessible. I will often pull it up during engineering design reviews so we can quickly evaluate cost impact and projections and factor that into our design decisions.
Douglas Zickuhr, Senior Data Platform Engineer at Personio
I love clicking through SELECT to understand how our environment and workloads are evolving. I probably check it every day. It's coffee and SELECT for me every morning.
Ian Fahey, Senior Analytics Engineer at Loop
You guys have the best UI experience that I've had of any software. It's like you just read my mind where, like, oh, I wish I could click there. Oh, I can
Diana Koshy, Sr. Director of Data Engineering at Kargo
SELECT feels like exactly what Paul and I would have built if we had locked ourselves in a room for 18 months to create our ideal monitoring solution.
Devin McGee, Data Engineering Lead at Home Chef
SELECT dramatically lowers the cognitive load to understanding Snowflake costs. I'm able to sit there and easily understand what's driving the cost. Not to blow smoke up your ass, but it's just so easy to do in your platform
Blake Baggett, Head of Data Operations at Entain
One of the most helpful cost rituals we've setup from SELECT is the weekly spend digest sent to Slack. I can start high level and ensure things are in check. If not, I can very quickly drill down into specific workloads which may have driven the cost spike and remediate them before they become a bigger issue.
Michael Revelo, Manager of data and analytics engineering at ClickUp
Through SELECT's automated savings feature and deep cost visibility, we were able to instantly lower our Snowflake spend by over 40% and achieve a 20X ROI on our SELECT investment.
Skyler Chi, SVP, GTM Productivity & Excellence at Exiger
Our costs had jumped up 3X as we scaled, so we're talking about 60% savings in Snowflake spend after adopting SELECT.
Edward Mancey, GTM Lead at Synthesia
DoiT was a true partner, not a vendor. They helped us understand the problem, refine the vision, and build something production-ready far faster than we could have on our own. Their expertise, responsiveness, and commitment made all the difference.
Dr. Anish Kapur, Founder & CEO, Promptly
DoiT's Customer Success and Forward Deployed Engineering teams work very closely with us. The regular sessions with our CSM keep us focused on the right priorities, and the FDEs provide the deep technical guidance we need to validate decisions and optimize our environment. That combination has been genuinely valuable for us.
Alexander Lundberg Santos, Platform Engineer at Extenda Retail
When we started working with DoiT, we deployed Flexsave to save time and reduce complexity. We still use it today. But what really stands out is the expert support. Having someone to collaborate with on deep cloud cost topics, someone who really understands the nuances, is incredibly valuable.
Jesper Terkelsen, CTO at Monta
DoiT's Cloud Accelerator turned our AI idea into a shipped product, saving at least three months of development and delivering reliable, explainable insights our customers trust.
Scott Desgrosseilliers, CEO and co-founder, Wicked Reports
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