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Cloud Intelligence™Cloud Intelligence™

Twilio

Every Twilio message and call, costed.

Cloud Intelligence™ imports your Twilio usage and cost daily: messaging, voice and phone numbers, by account, usage category and description. Right next to the rest of your cloud spend.

Standard API key · Historical usage on connect · Refreshed daily

Twilio · October
$46,210
Messaging63%Voice28%Phone Numbers9%
Accounts
4
Usage categories
19
Messaging share
63%
By usage description
SMS - Outbound sms$22,780
Calls - Outbound calls$7,940
Calls - Inbound calls$4,980
Phone Numbers phonenumbers$4,160
SMS - Inbound sms$3,860

Trusted by teams where Twilio usage scales with every customer

Akamai
Blumira
Chess.com
Current
OneFootball
Promptly
Recurly
Lusha
Mux

what we import

Twilio data, in the dimensions you already use.

Every charge maps to standard Cloud Analytics dimensions, plus Twilio labels for usage category, account display name and usage group.

Cloud AnalyticsTwilioExample
ProviderTwilioTwilio
Billing accountAccount SIDACxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Project/Account IDAccount SIDACxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
ServiceUsage categorysms
SKUUsage descriptionSMS - Outbound
Plus Twilio labels
CategoryBilling AccountService
Refreshed daily · historical usage imported on connect

what you can do with it

From the Twilio bill to a decision

Cost by usage category

Slice by category, usage description, service group or account.

Messaging share

See how much of your Twilio bill goes to messaging.

Messaging vs voice

Messaging and voice spend, side by side, across accounts.

One view, every provider

Twilio next to your cloud and SaaS spend in one report.

Budgets and alerts

Guardrails on communications spend before the invoice lands.

Allocations

Put Twilio spend on teams and products, by account.

live in hours

Connect Twilio in three steps

1

Create a Standard API key.

In the Twilio console, under API keys and tokens. Copy the SID and secret.

2

Connect in the catalog.

Enter your account SID, a display name and API credentials, then test.

3

Reports in hours.

Historical usage data imported. We email you when it's ready.

Read-only usage access. Disconnect any time.

Start free

Frequently asked
questions

How do I connect Twilio?

Find Twilio in the integrations catalog, enter your account SID, an account name and your API credentials, and test the connection. Once it passes, save to finish.

What credentials are needed?

A Standard API key created in the Twilio console, entered as api_key_sid:api_secret, plus your account SID. You need the Administrator or Developer role in Twilio and the Billing Profiles Admin permission with us.

How fresh is the data, and how much history do I get?

We refresh Twilio data daily, and it is typically available within 48 hours. Historical usage data is imported on first connection, which can take a few hours.

Which dimensions and labels are available?

Charges map to Provider, Billing Account and Project/Account ID (account SID), Service (usage category) and SKU (usage description). Labels add Category, account display name and a high-level Service group.

Can I connect more than one Twilio account?

Yes. Each connection is a separate account with its own display name, so you can compare or allocate spend across accounts.

How does Twilio show up next to my other providers?

Twilio appears as its own provider in Cloud Analytics, so you can report on it alongside your cloud and other connected spend, and use it in budgets and allocations.

Connect Twilio. Know what every message costs.

Free to start. Read-only. Reports in hours.