Jupiter closes a 20% to 40% infrastructure spend visibility gap with DoiT
- 26
- Vendor’s data ingested
- From 60% to 100%
- Coverage of data
Meet Patients Know Best
Patients Know Best revolutionized digital medical records by creating the world's first patient-controlled data system of record. The innovative platform combines data from hospitals, general practitioners, mental health providers, and patients into a single, real-time, unified record. This helps patients take charge of their health, allows physicians to be better informed and more efficient, and enables hospitals to reduce costs.
The Challenge
During COVID-19, Patients Know Best experienced explosive growth from 100,000 to 3 million users. The company struggled to manage fluctuating cloud infrastructure demand with a small engineering team. Manual monitoring of events and logs became impractical at scale, and unexpected usage spikes caused hard-to-detect cost outliers.
The Solution
DoiT implemented automated cloud management through Cloud Analytics for usage visibility, Real-Time Anomaly Detection for cost spike alerts, and BigQuery Lens for optimization recommendations. The solution included business intelligence dashboards with automated alerts and training to upskill the internal team.
Results
- Achieved automated monitoring and management at scale without additional hiring
- Gained early detection of cost spikes through automated alerts instead of waiting for monthly bills
- Enabled smoother operations through automated cloud optimization and anomaly detection
When you're small, your infrastructure spending is often negligible compared to what you spend on people. As the infrastructure and the volume of data that we handle grows, the infrastructure spending is becoming more significant compared to all our other costs. We are at a level now where optimizing a more robust cloud infrastructure is really important.
Mate Varga, Chief Technology Officer
Pandemic-Driven Growth Challenge
Founded in 2009, Patients Know Best grew steadily to 100,000 users while collaborating with the UK's National Health Service. The COVID-19 pandemic drove explosive growth to 3 million users. Although the engineering team expanded from six to nearly 100 people, maintaining infrastructure amid fluctuating demand remained challenging. Manual monitoring became impractical at the new scale.
Automated Cloud Management Solution
DoiT implemented three key capabilities: Cloud Analytics for usage visibility, Real-Time Anomaly Detection for cost spike alerts, and BigQuery Lens for optimization recommendations. The solution focused on automation and tooling rather than manual processes, addressing the company's scarcest resource - people. DoiT also provided training and webinars to upskill the internal team.
Financial Visibility and Control
DoiT set up business intelligence dashboards with automated alerts for sudden fluctuations in query costs. This enabled early detection of problems instead of waiting for monthly bills to identify misconfigurations. The automated monitoring helped catch cost spikes quickly and provided detailed analytics for faster investigation and remediation.
Delivering Results Through Automation
The key benefit was DoiT's reliable automated technology that delivered the benefits of additional hiring more efficiently and at lower cost. Patients Know Best achieved smoother operations and better cloud optimization without the internal capacity to measure and calibrate all services independently. The company now explores unified billing across their entire infrastructure.
See how DoiT helps cloud teams control spend
Explore how Cloud Intelligence™ helps teams improve visibility, governance, and unit economics across cloud environments.
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