Candid Cuts Monthly AWS Bill by 55%

DoiT pairs Flexsave for Compute automation with CRE-led RDS right-sizing and Cloud Analytics to eliminate wasted AWS spend.

Meet Candid

Candid was founded to offer transformative oral health care. Through best-in-class technology and its innovative approach to partnership, Candid aims to make the highest quality care accessible, approachable, and achievable for dental professionals and their patients. The company's flagship product, the CandidPro orthodontic system, is a comprehensive orthodontic solution customized to the needs of general dentists—bringing more clinical predictability, workflow efficiency, and profitability to clear aligner providers of all experience levels.

The Challenge

Candid aimed to eliminate wasted AWS cloud spend and gain confidence to scale while tapping expert guidance for cost optimization. The company needed to optimize AWS storage economics with governance rather than only reduce headline costs. One main cost was the size of its RDS database, where Candid was significantly over-provisioning, diverting budget from roadmap delivery.

The Solution

DoiT provided in-depth analysis of immediate efficiencies and long-term engineering benefits. Candid adopted Flexsave for Compute for automated savings, worked with DoiT CREs to redesign storage solutions and reduce RDS costs, implemented Cloud Analytics for real-time cost monitoring, and used Anomaly Detection to identify cost spikes quickly.

Results

Achieved 16% reduction in overall cloud spend with Flexsave for Compute automation
Cut monthly cloud bill by 55% after comprehensive cost optimization workshops
Reduced RDS costs by 83% through right-sizing database containers
Eliminated storage waste through S3 lifecycle policies and versioning hygiene
Built AI-powered tool with SageMaker to reduce case submission time by 1-5 minutes

As a customer, the fact we have someone we can rely on, who has our back, is very reassuring. With the console, DoiT provides technology that helps us manage costs, and it also provides really helpful customer service.
Tony Bussieres, Staff DevOps Engineer at Candid

Automated savings with Flexsave for Compute

Candid wanted to identify savings on its AWS usage. DoiT recommended Flexsave for Compute, which automatically identifies and applies discounted rates to any of Candid's AWS EC2 workloads not already covered by commitments, freeing engineers from manual tracking. Candid's small team no longer has to spend hours each week reconfiguring their compute workloads or monitoring their commitments to make sure it is always getting the best available price.

Redesigning storage solutions with CRE expertise

When Candid began working with DoiT, it used a large RDS database to run the application that dentists use to submit patient cases. This was running up considerable costs for the company. After talking with DoiT's Cloud Reliability Engineers, the Candid team decided to reduce its RDS container size, significantly reducing the spend on its RDS database. The DoiT CREs also helped Candid manage its Amazon S3 storage costs by identifying default settings that were keeping old versions of files unnecessarily.

Building more efficient cloud infrastructure

Candid worked with DoiT to optimize its cloud usage, focusing on removing inefficiencies in its infrastructure. DoiT console enabled the Candid team to explore in depth what was happening across its cloud infrastructure, focus on cost reduction, and identify possible savings across the business. With Cloud Analytics, Candid can now identify rising costs as they happen, as opposed to reviewing them after they've been incurred, helping it to quickly identify savings and take action.

Cutting out cost anomalies

Candid can now identify cost anomalies in its cloud usage, with the help of DoiT console's Anomaly Detection feature. This alerts the Candid team to unexpected cost spikes, allowing them to take fast remedial action to help keep costs under control. The team spotted several cost anomalies during the past year, including an instance that cost $1,000 a day just because something was poorly configured. DoiT was quick to help investigate, pinpoint the problem, and stop the bleeding.

Helping build innovative use cases with AI

When Candid noticed dentists were spending considerable time manually inserting patients' dental images into their system, Candid used Amazon SageMaker to create an AI-powered tool to select the images automatically which has drastically reduced the time required for case submissions. DoiT worked with the Candid team to help develop the proof of concept and adhere to AWS best practices. DoiT also helped Candid to secure R&D credits from AWS, saving the company thousands of dollars on its SageMaker costs.

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What they say

What I really like about DoiT's approach is that you're very hands-on and proactive. Satyam would ping me a few times a sprint, letting me know about the most current features, checking in on how things are going. When we are going through a peak time, that proactiveness makes a real difference. Satyam always comes through whenever we need support and helps us leverage the right experts to get us where we need to be.

Chiamaka Ibeme, Engineering Manager, Platform

SELECT has made important cost data readily accessible. I will often pull it up during engineering design reviews so we can quickly evaluate cost impact and projections and factor that into our design decisions.

Douglas Zickuhr, Senior Data Platform Engineer at Personio

I love clicking through SELECT to understand how our environment and workloads are evolving. I probably check it every day. It's coffee and SELECT for me every morning.

Ian Fahey, Senior Analytics Engineer at Loop

You guys have the best UI experience that I've had of any software. It's like you just read my mind where, like, oh, I wish I could click there. Oh, I can

Diana Koshy, Sr. Director of Data Engineering at Kargo

SELECT feels like exactly what Paul and I would have built if we had locked ourselves in a room for 18 months to create our ideal monitoring solution.

Devin McGee, Data Engineering Lead at Home Chef

SELECT dramatically lowers the cognitive load to understanding Snowflake costs. I'm able to sit there and easily understand what's driving the cost. Not to blow smoke up your ass, but it's just so easy to do in your platform

Blake Baggett, Head of Data Operations at Entain

One of the most helpful cost rituals we've setup from SELECT is the weekly spend digest sent to Slack. I can start high level and ensure things are in check. If not, I can very quickly drill down into specific workloads which may have driven the cost spike and remediate them before they become a bigger issue.

Michael Revelo, Manager of data and analytics engineering at ClickUp

Through SELECT's automated savings feature and deep cost visibility, we were able to instantly lower our Snowflake spend by over 40% and achieve a 20X ROI on our SELECT investment.

Skyler Chi, SVP, GTM Productivity & Excellence at Exiger

Our costs had jumped up 3X as we scaled, so we're talking about 60% savings in Snowflake spend after adopting SELECT.

Edward Mancey, GTM Lead at Synthesia

DoiT was a true partner, not a vendor. They helped us understand the problem, refine the vision, and build something production-ready far faster than we could have on our own. Their expertise, responsiveness, and commitment made all the difference.

Dr. Anish Kapur, Founder & CEO, Promptly

DoiT's Customer Success and Forward Deployed Engineering teams work very closely with us. The regular sessions with our CSM keep us focused on the right priorities, and the FDEs provide the deep technical guidance we need to validate decisions and optimize our environment. That combination has been genuinely valuable for us.

Alexander Lundberg Santos, Platform Engineer at Extenda Retail

When we started working with DoiT, we deployed Flexsave to save time and reduce complexity. We still use it today. But what really stands out is the expert support. Having someone to collaborate with on deep cloud cost topics, someone who really understands the nuances, is incredibly valuable.

Jesper Terkelsen, CTO at Monta

DoiT's Cloud Accelerator turned our AI idea into a shipped product, saving at least three months of development and delivering reliable, explainable insights our customers trust.

Scott Desgrosseilliers, CEO and co-founder, Wicked Reports

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