Meet Aktios
Aktios is a tech company that specializes in the commercial distribution of grocery products. With the global online grocery market expected to exceed $2 trillion in 2030, Aktios' leadership saw a need to specialize in the development, maintenance, and operation of e-commerce solutions for grocers. Aktios has a deep understanding of grocers' need for a flexible, scalable infrastructure that can flex with customer demand and help them manage complex assortments, prices, and supply chains. The company's client base, a mix of big and small grocers based mainly in Spain, is growing as it pursues expansion into Eastern Europe and South America.
The Challenge
Aktios faced complex operational challenges with 11 different billing accounts requiring manual tracking and reporting. The company needed seamless scalability for grocery clients who start small but require rapid infrastructure growth. They required 24/7 expert support while maintaining cost-effectiveness for their expanding business.
The Solution
DoiT provided architectural review and ongoing support for Aktios' Google Cloud infrastructure. The partnership includes flexible GKE-based containerized workloads with autoscaling, simplified billing management through DoiT's technology portfolio, and expert technical support for hardware choices and performance tuning.
Results
- Simplified billing process saves time and reduces operational overhead across multiple accounts
- Flexible GKE infrastructure automatically scales to meet sudden customer demand spikes
- Expert technical support enables rapid problem resolution for 24/7 e-commerce operations
When you drive a car, you don't check the engine—you just drive. The infrastructure supporting our services is the same. I don't have to worry about the infrastructure, I can just focus on the solution. This is what DoiT does for us.
Gonzalo Perez Gasca, General Manager, Aktios
Flexible, scalable, elastic infrastructure
Aktios' clients tend to start small and with low volume, so flexibility and scalability are critical as they gain experience, take more orders, and handle higher website activity. Aktios runs many containerized Compute Engine workloads, which rely heavily on Google Kubernetes Engine (GKE) for orchestration. Because GKE autoscales, Aktios can respond immediately to sudden customer demand. DoiT reviewed Aktios' architecture when they first began working together and has been solving their questions about GKE since. Aktios has also been using Google BigQuery to create reports and help analyze its KPIs.
Cost savings with smarter cloud operations
Aktios can now track and forecast its cloud costs more easily. All of DoiT's products and services support the company with flexibility, scalability, and easy-to-use cost management. Aktios can deliver expert solutions at good prices to customers because they're able to control their own expenses and be efficient. Simplifying the billing process with DoiT's technology portfolio makes reporting more accurate while saving time and money.
Running at speed to meet customer needs
In e-commerce, speed is of the essence. Customers expect quick replies, and businesses need to be ready to problem-solve at a moment's notice. DoiT offers Aktios expert technical support unlike anything it had experienced, giving the company confidence to tackle any technical challenges. The DoiT team has helped with hardware choices, performance tuning, and architecture changes. Recently, while setting up new OPNsense firewalls behind a load balancer, Aktios hit issues that DoiT helped them navigate. The online channel is quite stressful because everything needs to happen in one second, so having a partner who answers and supports quickly is essential.
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What they say
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