How Raptive proactively prevents AWS RDS extended support costs
- 37 databases
- automatically covered across all AWS regions, and counting
- ~$10k/year
- annual extended support costs prevented
Aktios is a tech company that specializes in the commercial distribution of grocery products. With the global online grocery market expected to exceed $2 trillion in 2030, Aktios' leadership saw a need to specialize in the development, maintenance, and operation of e-commerce solutions for grocers. Aktios has a deep understanding of grocers' need for a flexible, scalable infrastructure that can flex with customer demand and help them manage complex assortments, prices, and supply chains. The company's client base, a mix of big and small grocers based mainly in Spain, is growing as it pursues expansion into Eastern Europe and South America.
Aktios faced complex operational challenges with 11 different billing accounts requiring manual tracking and reporting. The company needed seamless scalability for grocery clients who start small but require rapid infrastructure growth. They required 24/7 expert support while maintaining cost-effectiveness for their expanding business.
DoiT provided architectural review and ongoing support for Aktios' Google Cloud infrastructure. The partnership includes flexible GKE-based containerized workloads with autoscaling, simplified billing management through DoiT's technology portfolio, and expert technical support for hardware choices and performance tuning.
When you drive a car, you don't check the engine—you just drive. The infrastructure supporting our services is the same. I don't have to worry about the infrastructure, I can just focus on the solution. This is what DoiT does for us.
Gonzalo Perez Gasca, General Manager, Aktios
Aktios' clients tend to start small and with low volume, so flexibility and scalability are critical as they gain experience, take more orders, and handle higher website activity. Aktios runs many containerized Compute Engine workloads, which rely heavily on Google Kubernetes Engine (GKE) for orchestration. Because GKE autoscales, Aktios can respond immediately to sudden customer demand. DoiT reviewed Aktios' architecture when they first began working together and has been solving their questions about GKE since. Aktios has also been using Google BigQuery to create reports and help analyze its KPIs.
Aktios can now track and forecast its cloud costs more easily. All of DoiT's products and services support the company with flexibility, scalability, and easy-to-use cost management. Aktios can deliver expert solutions at good prices to customers because they're able to control their own expenses and be efficient. Simplifying the billing process with DoiT's technology portfolio makes reporting more accurate while saving time and money.
In e-commerce, speed is of the essence. Customers expect quick replies, and businesses need to be ready to problem-solve at a moment's notice. DoiT offers Aktios expert technical support unlike anything it had experienced, giving the company confidence to tackle any technical challenges. The DoiT team has helped with hardware choices, performance tuning, and architecture changes. Recently, while setting up new OPNsense firewalls behind a load balancer, Aktios hit issues that DoiT helped them navigate. The online channel is quite stressful because everything needs to happen in one second, so having a partner who answers and supports quickly is essential.
Explore how DoiT Cloud Intelligence helps teams improve visibility, governance, and unit economics across cloud environments.
Cloudflow's new RDS End of Life alerts have allowed us to be more proactive on keeping our database instances up-to-date. The new solution gives us internal visibility ahead of time so that we can prepare for upgrades, instead of having to upgrade under pressure while incurring extended support costs.
Jon Fairbanks, Site Reliability Engineering Manager
PerfectScale cut 40% off our total EKS spend, and the automations handle what used to take our team 20 hours a month. Now we spend that time on reliability and performance instead of chasing cost metrics.
Caio Cristo, Director of Infrastructure/SRE
What I really like about DoiT's approach is that you're very hands-on and proactive. Satyam would ping me a few times a sprint, letting me know about the most current features, checking in on how things are going. When we are going through a peak time, that proactiveness makes a real difference. Satyam always comes through whenever we need support and helps us leverage the right experts to get us where we need to be.
Chiamaka Ibeme, Engineering Manager, Platform
SELECT has made important cost data readily accessible. I will often pull it up during engineering design reviews so we can quickly evaluate cost impact and projections and factor that into our design decisions.
Douglas Zickuhr, Senior Data Platform Engineer at Personio
I love clicking through SELECT to understand how our environment and workloads are evolving. I probably check it every day. It's coffee and SELECT for me every morning.
Ian Fahey, Senior Analytics Engineer at Loop
You guys have the best UI experience that I've had of any software. It's like you just read my mind where, like, oh, I wish I could click there. Oh, I can
Diana Koshy, Sr. Director of Data Engineering at Kargo
SELECT feels like exactly what Paul and I would have built if we had locked ourselves in a room for 18 months to create our ideal monitoring solution.
Devin McGee, Data Engineering Lead at Home Chef
SELECT dramatically lowers the cognitive load to understanding Snowflake costs. I'm able to sit there and easily understand what's driving the cost. Not to blow smoke up your ass, but it's just so easy to do in your platform
Blake Baggett, Head of Data Operations at Entain
One of the most helpful cost rituals we've setup from SELECT is the weekly spend digest sent to Slack. I can start high level and ensure things are in check. If not, I can very quickly drill down into specific workloads which may have driven the cost spike and remediate them before they become a bigger issue.
Michael Revelo, Manager of data and analytics engineering at ClickUp
Through SELECT's automated savings feature and deep cost visibility, we were able to instantly lower our Snowflake spend by over 40% and achieve a 20X ROI on our SELECT investment.
Skyler Chi, SVP, GTM Productivity & Excellence at Exiger
Our costs had jumped up 3X as we scaled, so we're talking about 60% savings in Snowflake spend after adopting SELECT.
Edward Mancey, GTM Lead at Synthesia
DoiT was a true partner, not a vendor. They helped us understand the problem, refine the vision, and build something production-ready far faster than we could have on our own. Their expertise, responsiveness, and commitment made all the difference.
Dr. Anish Kapur, Founder & CEO, Promptly
DoiT's Customer Success and Forward Deployed Engineering teams work very closely with us. The regular sessions with our CSM keep us focused on the right priorities, and the FDEs provide the deep technical guidance we need to validate decisions and optimize our environment. That combination has been genuinely valuable for us.
Alexander Lundberg Santos, Platform Engineer at Extenda Retail
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