How Raptive proactively prevents AWS RDS extended support costs
- 37 databases
- automatically covered across all AWS regions, and counting
- ~$10k/year
- annual extended support costs prevented
Mentech is a Dutch company founded to give vulnerable people a voice. Those with significant health challenges like dementia or intellectual disabilities struggle to advocate for their emotional and physical needs. Mentech developed HUME, a stress monitoring system that uses biofeedback sensors and AI to measure stress in real time, helping caregivers provide appropriate medical care.
Mentech's small IT team built their cloud solution on AWS but faced growing stability issues as their user base expanded. They used an expensive external SQL database that filled up quickly, experienced backpressure problems that caused system errors, and needed expertise to optimize their cloud environment for reliability and efficiency without runaway costs.
DoiT provided cloud expertise and AWS support to modernize Mentech's infrastructure. They migrated from a monolithic database to a combination of AWS services including Amazon Timestream, S3, and Aurora. DoiT also conducted a Well-Architected Framework Review to identify weaknesses and implemented solutions for backpressure issues, backup systems, and multi-factor authentication.
With its expert knowledge and expertise for AWS and other cloud technologies, DoiT has been, and continues to be, an essential partner for Mentech. It helped us to provide better solutions at a lower cost, which is critical to our mission to give vulnerable people a voice.
Reon Smits, co-founder and CTO, Mentech
DoiT helped Mentech migrate from an expensive monolithic SQL database to a horizontally scaling solution using AWS services. They moved to Amazon Timestream for real-time data, Amazon S3 for long-term storage, and Amazon Aurora for short-lived data subsets. The team also solved backpressure issues by storing metadata on Amazon RDS and replacing HTTP 1.1 with HTTP/2, resulting in 30% improved system reliability.
DoiT led Mentech through a comprehensive AWS Well-Architected Framework Review to optimize infrastructure efficiency. They implemented recommended changes including backup systems for databases to prevent data loss and multi-factor authentication for increased security. These improvements helped Mentech increase uptime and strengthen their security posture.
Since partnering with DoiT, Mentech's HUME user base has grown by 5x. The system now automatically remediates potential failures and is designed to handle even bigger influxes of customers and traffic. DoiT's cloud expertise gave Mentech confidence to scale their business with a reliable and efficient cloud environment.
Mentech now operates much more efficiently while serving more customers. They reduced AWS hosting costs by 10% and can fix issues twice as fast with DoiT support. This productivity gain enables the team to focus more time on value-generating work and other projects, supporting their mission to help vulnerable people worldwide.
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Chiamaka Ibeme, Engineering Manager, Platform
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Ian Fahey, Senior Analytics Engineer at Loop
You guys have the best UI experience that I've had of any software. It's like you just read my mind where, like, oh, I wish I could click there. Oh, I can
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Our costs had jumped up 3X as we scaled, so we're talking about 60% savings in Snowflake spend after adopting SELECT.
Edward Mancey, GTM Lead at Synthesia
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Dr. Anish Kapur, Founder & CEO, Promptly
DoiT's Customer Success and Forward Deployed Engineering teams work very closely with us. The regular sessions with our CSM keep us focused on the right priorities, and the FDEs provide the deep technical guidance we need to validate decisions and optimize our environment. That combination has been genuinely valuable for us.
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