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PropertyGuru turns cloud cost chaos into engineering ownership

How Asia's leading proptech company used Attribute™ to attribute shared service costs, eliminate reactive fire drills, and embed cost accountability into engineering culture.

Cloud Intelligence™
PropertyGuru

The Challenge

Before Attribute™, PropertyGuru's FinOps practice was mostly reactive. Cost visibility was fragmented across multiple AWS organizations and GCP accounts, making budgeting and team baselines difficult. Costs spiked unexpectedly, especially around cross-AZ data transfer, requiring hours of digging through flow logs each month. Underutilized infrastructure and zombie resources from deprecated services drained budget unnoticed until invoices arrived. The team needed real-time data and a way to easily attribute costs for shared services, their biggest and most complex black box.

The Solution

PropertyGuru adopted Attribute™ for its promise of 'FinOps without tagging.' Unlike traditional approaches dependent on tagging compliance, Attribute™ automatically mapped costs, including those from complex shared services, back to the consuming teams. Evaluation was fast and lightweight, with no tagging cleanups required. Attribute™'s lightweight sensors rolled out across EKS clusters and VMs with clear documentation. Within two weeks, PropertyGuru was surfacing actionable insights into data transfer patterns and compute utilization that previously took weeks or months to uncover.

Results

  • Reduced shared service cost investigations from hours to minutes
  • Delivered actionable insights within two weeks of deployment
  • Created a single source of truth across engineering, finance, and product
  • Enabled engineers to build team-specific cost views on demand, eliminating manual reporting
  • Cracked shared services attribution by mapping database and cluster costs back to consuming microservices
  • Embedded a 'you build it, you own it, you pay for it' culture across engineering teams

Attribute™ translates complex cloud bills into actionable, business-centric insights that empower our engineering teams to take true ownership of their costs.

Balamurugan Mohandossgandhi, Head of IT and Infrastructure, PropertyGuru

The challenge: reactive FinOps at multi-cloud scale

PropertyGuru's FinOps practice was mostly reactive. Cost visibility was fragmented across multiple AWS organizations and GCP accounts, making it difficult to see a consolidated picture of spend. Budgeting was hard, and setting baselines for individual teams was harder. Costs spiked unexpectedly, particularly around data transfer between availability zones, and explaining these behaviors required hours of digging through flow logs every month. Underutilized infrastructure and zombie resources from deprecated services consumed budget invisibly until the invoice arrived. FinOps became a monthly post-mortem rather than a proactive capability.

Discovering Attribute™: FinOps without tagging

PropertyGuru turned to Attribute™ to break the cycle. The platform's promise of 'FinOps without tagging' stood out immediately. Unlike traditional approaches that rely on tagging compliance, Attribute™ automatically mapped costs, including those from complex shared services, back to the teams consuming them. As the team put it: 'We immediately saw clear cost attribution for our complex shared services—the very thing we struggled with most. That initial aha moment showed us the value in days, not months.'

Smooth evaluation and deployment

The evaluation process was fast and lightweight, requiring no lengthy setup or tagging cleanups. Deployment was equally straightforward. With clear documentation and Attribute™'s lightweight sensors rolled out across EKS clusters and VMs, the engineering team had the system running quickly. Within two weeks, PropertyGuru was surfacing actionable insights that had previously taken weeks or months to uncover. Early wins included opportunities to optimize data transfer patterns and improve compute utilization—two of the company's biggest sources of inefficiency.

Efficiency gains and self-service FinOps

One of the most tangible outcomes was the reduction in investigation time. Tasks that once required hours of combing through AWS logs now take just minutes in Attribute™. Engineers can create team-specific cost views on demand, eliminating repetitive manual reporting and enabling true self-service FinOps. As Balamurugan shared: 'What used to take hours of digging through AWS logs to decode a shared service bill now takes minutes in Attribute™. Creating team-specific views has eliminated repetitive manual work and enabled true self-service for our engineers.'

A cultural shift toward engineering ownership

The biggest impact was cultural. For the first time, engineering teams could see exactly how their code and architectural choices affected cloud spend. This transparency fostered a 'you build it, you own it, you pay for it' ethos, shifting accountability away from finance and embedding it directly into engineering workflows. Cost management evolved from a central finance problem into a shared engineering responsibility, with Attribute™ providing the visibility to make ownership real.

Solving shared costs and looking ahead

Attribute™ cracked one of PropertyGuru's toughest challenges: shared services attribution. Instead of treating shared resources as an opaque black box, the platform intelligently maps costs from databases, clusters, and other common services back to the microservices that consume them. Building on this success, PropertyGuru plans to expand Attribute™'s use beyond engineering so finance and product leaders can answer questions like 'What's the true cost of this feature?'—linking cloud spend to business context and guiding strategy.

See how Attribute™ reveals the hidden profit in your cloud spend

Explore how Attribute™ delivers runtime cost attribution without tagging, so teams can understand cost per workload, service, and customer.

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What they say

Finlex

DoiT gave us the confidence to move from experimentation to production. They helped us understand the right way to build AI for the real world.

Milad Rezazadeh, CTO

Hippo

Attribute™'s cost grouping technology took our cost visibility and allocation to a whole new level. Now, our teams are fully accountable for their budgets, significantly improving our cloud efficiency and helping us minimize unnecessary costs.

Eli Zilbershtein, Head of DevOps, Hippo

Island

You can't tag a customer in a multi-tenant environment. Attribute™ finally shows us what each customer costs and what's driving those costs.

Omri Cohen, Director of Engineering, Platform

Claroty

Attribute™'s data is truly unmatched. No other solution on the market could deliver the precise customer cost and usage profiles we needed in such a complex infrastructure. Within weeks, the data from Attribute™ transformed our understanding of cost structures, influencing key strategic decisions in pricing, renegotiations, and market positioning.

Jonathan Langer, COO, Claroty

Salt Security

Attribute™ simplified tracking customer costs in our multi-tenant environments. Customer cost measurement is now clear and standardized, and finance gets the business context they need. Integration was quick and required no changes.

Kfir Lippmann, CFO, Salt Security

PropertyGuru

Attribute™ translates complex cloud bills into actionable, business-centric insights that empower our engineering teams to take true ownership of their costs.

Balamurugan Mohandossgandhi, Head of IT and Infrastructure, PropertyGuru

Accrete AI

This has let us get a better idea of what our cost of goods sold really is. It's not every day you come across something that delivers value as quickly as yours did for us. I was seeing useful insights inside the POC, and we had only deployed it to a couple of real clusters.

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