Meet LogiCommerce
LogiCommerce is a Headless eCommerce platform with over 25 years of experience helping businesses of all sizes create and manage online stores worldwide. Designed for both B2B and B2C markets, LogiCommerce provides cutting-edge technology that seamlessly connects to the entire customer journey, guiding users to conversion while reducing abandoned cart rates. Trusted by renowned brands like VW, Carmina Shoemaker, Audi, Eurekakids, and MUNICH, LogiCommerce combines innovation, reliability, and exceptional support, helping businesses thrive in the ever-evolving world of digital commerce.
The Challenge
LogiCommerce needed support making data-driven decisions about its cloud strategy and unit economics. The company required a secure MySQL migration with near-zero downtime, an effective disaster recovery plan, and solutions for unexpected egress and inter-Region traffic costs that were driving up expenses.
The Solution
DoiT Cloud Reliability Engineers worked with LogiCommerce to implement blue-green deployments for MySQL migration, develop disaster recovery strategy, and optimize cloud infrastructure. DoiT identified causes of spiking traffic costs and recommended reconfiguring services across zones and optimizing Elastic Load Balancing to reduce unnecessary NAT traversal.
Results
- Saves the cost of one full-time engineer through DoiT's expertise and CRE support
- 10% savings on traffic costs by reducing inter-Region traffic by 40% and ELB traffic by 80%
- 5% savings with Flexsave for Compute automatically applying discounted rates to eligible instances
Facing challenges in upgrading our system and making strategic decisions, we turned to DoiT for its comprehensive cloud support. The platform, backed by expert cloud engineers, swiftly resolved our queries, enabling agile problem-resolution and significantly improving our decision-making processes. DoiT's invaluable support enhanced our cloud operations, making it a crucial asset for businesses navigating the complexities of cloud technology.
Xavier Leoz, CIO at LogiCommerce
Building reliable cloud infrastructure with DoiT's expertise
When LogiCommerce began working with DoiT in 2023, its main priority was to migrate its MySQL database securely to the latest version, with zero-downtime and no impact on service SLOs. DoiT Cloud Reliability Engineers worked with LogiCommerce to pre-mortem failure modes that could arise with the migration. DoiT recommended blue-green deployments with automated cutover and rollback runbooks to minimize disruption and preserve SLOs. With DoiT's support, LogiCommerce was able to continue offering its services without interruption throughout the migration.
Making informed product decisions with CRE support
DoiT CREs have provided LogiCommerce with advice and consultancy, guiding the company through its decision to start using Datadog to improve the logging and monitoring of its systems. DoiT CREs provided consultations around how LogiCommerce might benefit from Datadog and the best approach to implement it, helping the company make an informed decision.
Identifying and controlling spiking costs
LogiCommerce worked closely with DoiT to reconfigure its cloud usage, ensuring it is efficient, governed, and predictable. DoiT supported LogiCommerce in identifying why it was spending so much on internet traffic and how to reduce expenses. DoiT CREs realized LogiCommerce had a large amount of interregional traffic running up costs. DoiT explained how AWS charges for traffic and recommended putting all critical services into two zones and other services in another, drastically reducing interregional traffic and costs.
Reducing overall cloud expenditure with ongoing consultations
LogiCommerce regularly uses Cloud Analytics in DoiT Cloud Intelligence to manage its cloud costs, with a shared, real-time view, budget thresholds, and alerts across workloads and projects. DoiT remains abreast of LogiCommerce's ongoing expenditure and provides biweekly catch-ups to review cloud usage. LogiCommerce has also implemented DoiT Flexsave for Compute, which uses machine learning to identify AWS EC2 compute instances not already benefiting from discounted rates and automatically applies discounted rates to those workloads.
What's Next?
LogiCommerce is now working with DoiT to develop agentic, generative AI tools to improve its services and increase internal efficiency. The company is developing a chatbot to allow team members to respond more quickly to client queries, and a tool to enable natural-language queries to quickly access key company reporting data. LogiCommerce also intends to undertake DoiT's cloud training sessions to learn more about genAI and how to use it.
See how DoiT helps cloud teams control spend
Explore how DoiT Cloud Intelligence helps teams improve visibility, governance, and unit economics across cloud environments.
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What they say
What I really like about DoiT's approach is that you're very hands-on and proactive. Satyam would ping me a few times a sprint, letting me know about the most current features, checking in on how things are going. When we are going through a peak time, that proactiveness makes a real difference. Satyam always comes through whenever we need support and helps us leverage the right experts to get us where we need to be.
Chiamaka Ibeme, Engineering Manager, Platform
SELECT has made important cost data readily accessible. I will often pull it up during engineering design reviews so we can quickly evaluate cost impact and projections and factor that into our design decisions.
Douglas Zickuhr, Senior Data Platform Engineer at Personio
I love clicking through SELECT to understand how our environment and workloads are evolving. I probably check it every day. It's coffee and SELECT for me every morning.
Ian Fahey, Senior Analytics Engineer at Loop
You guys have the best UI experience that I've had of any software. It's like you just read my mind where, like, oh, I wish I could click there. Oh, I can
Diana Koshy, Sr. Director of Data Engineering at Kargo
SELECT feels like exactly what Paul and I would have built if we had locked ourselves in a room for 18 months to create our ideal monitoring solution.
Devin McGee, Data Engineering Lead at Home Chef
SELECT dramatically lowers the cognitive load to understanding Snowflake costs. I'm able to sit there and easily understand what's driving the cost. Not to blow smoke up your ass, but it's just so easy to do in your platform
Blake Baggett, Head of Data Operations at Entain
One of the most helpful cost rituals we've setup from SELECT is the weekly spend digest sent to Slack. I can start high level and ensure things are in check. If not, I can very quickly drill down into specific workloads which may have driven the cost spike and remediate them before they become a bigger issue.
Michael Revelo, Manager of data and analytics engineering at ClickUp
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Our costs had jumped up 3X as we scaled, so we're talking about 60% savings in Snowflake spend after adopting SELECT.
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DoiT was a true partner, not a vendor. They helped us understand the problem, refine the vision, and build something production-ready far faster than we could have on our own. Their expertise, responsiveness, and commitment made all the difference.
Dr. Anish Kapur, Founder & CEO, Promptly
DoiT's Customer Success and Forward Deployed Engineering teams work very closely with us. The regular sessions with our CSM keep us focused on the right priorities, and the FDEs provide the deep technical guidance we need to validate decisions and optimize our environment. That combination has been genuinely valuable for us.
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