Optessa Takes Back Control for SOC2 Readiness
DoiT led an audit-conscious Google Cloud migration, moving production resources under Optessa's control with standardized IAM and centralized logging.
Meet Optessa
Optessa, a division of Eyelit Technologies, is a global leader in Advanced Planning and Scheduling (APS) software, revolutionizing manufacturing coordination. Headquartered in Edmonton, Canada, with additional offices in the US and India, Optessa's comprehensive solutions are backed by patented algorithms that guarantee mathematically precise results. The platform adapts to diverse challenges without extra coding, offering planning, sequencing, and scheduling solutions that outperform competitors. With seamless integration into existing systems, Optessa ensures optimal efficiency through its web-based platform, agile implementation, and global success, delivering unmatched customer satisfaction since its founding in 2001.
The Challenge
Optessa faced a significant challenge in preparing for SOC2 compliance, necessitating direct, audit-ready control over its Google Cloud production environment. Because it was managed by a third party, this setup posed obstacles to meeting compliance standards by limiting visibility and slowing remediation. The migration required transferring critical products and resources, such as VMs and Load Balancing, back under Optessa's organizational control with standardized IAM and centralized logging.
The Solution
DoiT and Google Cloud teams embarked on a structured, audit-conscious journey beginning with collaborative discovery sessions to assess needs and risks. DoiT conducted in-depth analysis involving meticulous inventory checks and verification of marketplace products, identifying and rectifying policy drift. The team presented a detailed migration plan, directed third parties, addressed IAM permissions concerns, and provided troubleshooting support. DoiT maintained active coordination throughout, offering clear directives and running dry-runs to de-risk the process while ensuring Quality Assurance aligned to SOC2 standards.
Results
- Production environment and resources now securely reside under Optessa's organizational control
- Reduced dependency on third parties with clarified accountability
- Enhanced oversight positioning Optessa for future challenges
- Shortened evidence-collection cycles for SOC2 audit preparation
- Improved change velocity without sacrificing control
As Optessa continues its growth and commitment to our customers, striving to be best at solving APS problems for manufacturers across every industry, an important next step in our journey is to earn industry-recognized compliance certification and strengthen our security posture. We felt all cloud services needed to reside within our organizational boundaries to satisfy our security controls, so we sought assistance from DoiT and Google Cloud to ensure a smooth transition. The DoiT team provided expert guidance and supported our third-party providers in the Infrastructure Migration Project. With their assistance, we are further on our way toward earning more industry-recognized certifications to serve a broader range of customers.
Amit Lonkar, Director of Technical Services at Optessa
What's Next?
With control reinstated, Optessa stands well-prepared to navigate the complexities of future audits, operationalizing compliance via codified runbooks and governance rhythms, ensuring the longevity of its optimized and secure operational environment.
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