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very fast responses
Today
Perfect as Always!
Today
Adam is the best. :)
Today
Quick response and helpful suggestions to resolve my issue!
Today
I use Homebrew often and it's extremely helpful
Today
When attempting to provision GPU VM instances, the error message and related documentation indicated insufficient quota but provided no guidance on how to resolve it (the quota page in the console offered no options to edit or request quota changes). This forced me to contact support for what turned out to be a trivial matter. Additionally, it would be valuable if GCP provided some form of live visibility into the actual availability of scarce resources (such as GPU VMs), rather than advertising them as available and leaving customers to retry provisioning until an attempt succeeds.
Today
Feedback was okay but can be improved. This is a new account in flux at the moment
Today
Diego provided useful information, providing links to documentation that would further help me.
Today
The severity of the issue was recognized immediately, without us having to provide much additional evidence of the outage. A high-priority ticket was immediately created with AWS. I was also promptly notified that the issue had been resolved.
Today
Very helpful debugging with limited access. Also gave tips and suggestions that weren't necessary to provide but super useful!
Today
helpful instructions
Today
The issue resolved by itself but I appreciate the quick response.
Today
We got some good recommendations and additional documentation for further questions.
Today
Gregory's help on managing this issue was really helpful. He managed to help us with AWS adjustment and give pro tips for avoiding this kind of risk. Great support!
Today
I received prompt response and detailed insights/advice from the specialist. More importantly, the problem was resolved. Thanks a lot.
Today
John quickly answered my question and provided me with the resources I needed to validate my VM instances across my project.
Today
Quick suggestion on how to fix our issue, the proposed fix didn't work but almost and helped us to find the right fix.
Today
The response was quick, clear, and straight to the point. Thanks a lot!
Today
Chris was useful as usual. My problem was not really clear in the first place, so was the resolution, but not due to Chris but rather lack of data on our end!
Today
Wayman pointed me to good documentation from DoIt that outlined this process.
Today
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What I really like about DoiT's approach is that you're very hands-on and proactive. Satyam would ping me a few times a sprint, letting me know about the most current features, checking in on how things are going. When we are going through a peak time, that proactiveness makes a real difference. Satyam always comes through whenever we need support and helps us leverage the right experts to get us where we need to be.
Chiamaka Ibeme, Engineering Manager, Platform
SELECT has made important cost data readily accessible. I will often pull it up during engineering design reviews so we can quickly evaluate cost impact and projections and factor that into our design decisions.
Douglas Zickuhr, Senior Data Platform Engineer at Personio
I love clicking through SELECT to understand how our environment and workloads are evolving. I probably check it every day. It's coffee and SELECT for me every morning.
Ian Fahey, Senior Analytics Engineer at Loop
You guys have the best UI experience that I've had of any software. It's like you just read my mind where, like, oh, I wish I could click there. Oh, I can
Diana Koshy, Sr. Director of Data Engineering at Kargo
SELECT feels like exactly what Paul and I would have built if we had locked ourselves in a room for 18 months to create our ideal monitoring solution.
Devin McGee, Data Engineering Lead at Home Chef
SELECT dramatically lowers the cognitive load to understanding Snowflake costs. I'm able to sit there and easily understand what's driving the cost. Not to blow smoke up your ass, but it's just so easy to do in your platform
Blake Baggett, Head of Data Operations at Entain
One of the most helpful cost rituals we've setup from SELECT is the weekly spend digest sent to Slack. I can start high level and ensure things are in check. If not, I can very quickly drill down into specific workloads which may have driven the cost spike and remediate them before they become a bigger issue.
Michael Revelo, Manager of data and analytics engineering at ClickUp
Through SELECT's automated savings feature and deep cost visibility, we were able to instantly lower our Snowflake spend by over 40% and achieve a 20X ROI on our SELECT investment.
Skyler Chi, SVP, GTM Productivity & Excellence at Exiger
Our costs had jumped up 3X as we scaled, so we're talking about 60% savings in Snowflake spend after adopting SELECT.
Edward Mancey, GTM Lead at Synthesia
DoiT was a true partner, not a vendor. They helped us understand the problem, refine the vision, and build something production-ready far faster than we could have on our own. Their expertise, responsiveness, and commitment made all the difference.
Dr. Anish Kapur, Founder & CEO, Promptly
DoiT's Customer Success and Forward Deployed Engineering teams work very closely with us. The regular sessions with our CSM keep us focused on the right priorities, and the FDEs provide the deep technical guidance we need to validate decisions and optimize our environment. That combination has been genuinely valuable for us.
Alexander Lundberg Santos, Platform Engineer at Extenda Retail
When we started working with DoiT, we deployed Flexsave to save time and reduce complexity. We still use it today. But what really stands out is the expert support. Having someone to collaborate with on deep cloud cost topics, someone who really understands the nuances, is incredibly valuable.
Jesper Terkelsen, CTO at Monta
DoiT's Cloud Accelerator turned our AI idea into a shipped product, saving at least three months of development and delivering reliable, explainable insights our customers trust.
Scott Desgrosseilliers, CEO and co-founder, Wicked Reports
