To begin working together, Pace Revenue first provided DoiT International with read-only access to its Google Cloud projects configuration. One week later, Matt and his team received a comprehensive report highlighting all of the potential savings in the Pace Revenue IT stack, with detailed instructions on how to implement the changes. “DoiT International gave us an incredibly thorough review of everything we’re doing on Google Cloud,” says Matt. “This included one major savings potential in our use of Google Kubernetes Engine that promised a massive impact on our bottom line.”
Halving compute costs with a few tweaks
To power its pricing engine, Pace Revenue runs workloads on on-demand compute nodes with Google Kubernetes Engine. DoiT International saw an opportunity to reduce IT overhead with little effort by running these workloads on preemptible VMs instead.
Preemptible VMs offer the same machine types and options as regular compute instances and last for up to 24 hours, while operating at a much lower cost than regular instances. DoiT International showed the Pace Revenue engineers how to reorganize the architecture to make it more resilient and allow for the use of these more short-lived VMs. In less than a week, the team had implemented all the suggested infrastructure changes, cutting its compute bill in half almost immediately. “DoiT International’s recommendations enabled us to swap 80% of our on-demand nodes for preemptible VMs on Google Kubernetes Engine, which come at only 20% of the price,” says Matt. “That amounts to a reduction of more than 50% in our overall compute cost, with very little effort.”
Making time for hospitality
Instead of spending time and effort researching cloud optimization techniques, the Pace Revenue team can now focus its energy on tasks that directly improve the customer experience. “We no longer have to spend time understanding how Google Cloud works because DoiT International does it for us,” explains Matt. “Combined with the compute savings, we can use these resources to make our algorithm more capable and run it more frequently. And that adds directly to our customers’ bottom line.”
Working with its previous support services, Matt and his team often found it hard to get the point across with their questions, and misunderstandings were common. Today, this is no longer an issue, as Pace Revenue has a direct line to cloud engineering experts at DoiT International for any cloud challenges. “With DoiT International, support tickets immediately go to reliable subject-matter experts. The team always understands where we’re coming from, and helps us get solving immediately. This creates a level of trust that we haven’t experienced elsewhere.”
An all-inclusive cloud experience
Trust is a key ingredient in the relationship between Pace Revenue and its hospitality clients, and with DoiT international, the team feels more empowered to make decisions that its clients can rely on. “Our customers are early adopters, and they trust our technology to take business-critical pricing decisions off their hands,” explains Matt. “We’re able to meet that trust by making smart decisions for our IT stack. And partnering with DoiT International has empowered us to make smarter decisions that maximize profits for our clients.”
