Savings, insights, response times, and engagements. Updated live. No curation.
Nikhil provided the information needed for me to implement a solution to backup R53.
Today
Homebrew is my goto set of tools for public and work items
Today
Tyler provided extremely clear feedback and was super helpful on a call. His initial judgement was completely right, but he was still prepared to investigate further once I provided him with additional information.
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Thank you for the assistance!
Today
Fast response, great troubleshooting and helpful conversations.
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The response was what I expected
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Very efficient and good support.
Today
Steve ha sido muy rápido contestar y muy amable. Aunque la incidencia parece que se solucionó sola, nos dio luz sobre lo que había podido pasar.
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Últimamente he tenido contacto con el soporte de Doit de forma mas directa, la verdad me agrada muchísimo como han realizado los seguimientos de nuestros tickets Por ahora no tengo quejas, fuera de soporte de este ticket, nos han dado mas soporte en otras oportunidades y nos han capacitado en otras cosas, la verdad estoy super agradecida con ustedes <3
Today
Fantastic and prompt response from doit as always, even with impossible requests from us :) thank you
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The google meet call format was great to get this resolved. Houssem really focussed on seeing it through end-to-end and trying everything. He was honest and helpful. Ultimately we found a workaround to our cloud sql instance being stuck and not allowing any configuration changes, something that usually requires proper paid (at least $1k for us) google support. The fix was to switch the instance to be single-zone, do the config change and then switch it back to high availability.
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Fast and knowledgable support
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Professional, swift and very polite support Thank you very much for quickly solving the issue I needed help with
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I use Homebrew in a personal and professional basis.
Today
Quick and prompt response, in this case we had already taken the suggested steps, thanks!
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Clear explanations that give us a good head start.
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Joseph is excellent in clariying quesitons and understanding our concern with lot of patience.
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thanks for the quick answer
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thank you for your help
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Brian was very responsive and gave us to the point information on important business concerns. Thank you very much!
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Meet your team
Unlike support teams that respond to tickets or consulting firms that deliver reports and leave, Forward Deployed Engineers work alongside your engineers.
They know your architecture, your business context, and your constraints. They come with the platform. Not the invoice.
Let us show you a better way.
Cloudflow's new RDS End of Life alerts have allowed us to be more proactive on keeping our database instances up-to-date. The new solution gives us internal visibility ahead of time so that we can prepare for upgrades, instead of having to upgrade under pressure while incurring extended support costs.
Jon Fairbanks, Site Reliability Engineering Manager
PerfectScale cut 40% off our total EKS spend, and the automations handle what used to take our team 20 hours a month. Now we spend that time on reliability and performance instead of chasing cost metrics.
Caio Cristo, Director of Infrastructure/SRE
What I really like about DoiT's approach is that you're very hands-on and proactive. Satyam would ping me a few times a sprint, letting me know about the most current features, checking in on how things are going. When we are going through a peak time, that proactiveness makes a real difference. Satyam always comes through whenever we need support and helps us leverage the right experts to get us where we need to be.
Chiamaka Ibeme, Engineering Manager, Platform
SELECT has made important cost data readily accessible. I will often pull it up during engineering design reviews so we can quickly evaluate cost impact and projections and factor that into our design decisions.
Douglas Zickuhr, Senior Data Platform Engineer at Personio
I love clicking through SELECT to understand how our environment and workloads are evolving. I probably check it every day. It's coffee and SELECT for me every morning.
Ian Fahey, Senior Analytics Engineer at Loop
You guys have the best UI experience that I've had of any software. It's like you just read my mind where, like, oh, I wish I could click there. Oh, I can
Diana Koshy, Sr. Director of Data Engineering at Kargo
SELECT feels like exactly what Paul and I would have built if we had locked ourselves in a room for 18 months to create our ideal monitoring solution.
Devin McGee, Data Engineering Lead at Home Chef
SELECT dramatically lowers the cognitive load to understanding Snowflake costs. I'm able to sit there and easily understand what's driving the cost. Not to blow smoke up your ass, but it's just so easy to do in your platform
Blake Baggett, Head of Data Operations at Entain
One of the most helpful cost rituals we've setup from SELECT is the weekly spend digest sent to Slack. I can start high level and ensure things are in check. If not, I can very quickly drill down into specific workloads which may have driven the cost spike and remediate them before they become a bigger issue.
Michael Revelo, Manager of data and analytics engineering at ClickUp
Through SELECT's automated savings feature and deep cost visibility, we were able to instantly lower our Snowflake spend by over 40% and achieve a 20X ROI on our SELECT investment.
Skyler Chi, SVP, GTM Productivity & Excellence at Exiger
Our costs had jumped up 3X as we scaled, so we're talking about 60% savings in Snowflake spend after adopting SELECT.
Edward Mancey, GTM Lead at Synthesia
DoiT was a true partner, not a vendor. They helped us understand the problem, refine the vision, and build something production-ready far faster than we could have on our own. Their expertise, responsiveness, and commitment made all the difference.
Dr. Anish Kapur, Founder & CEO, Promptly
DoiT's Customer Success and Forward Deployed Engineering teams work very closely with us. The regular sessions with our CSM keep us focused on the right priorities, and the FDEs provide the deep technical guidance we need to validate decisions and optimize our environment. That combination has been genuinely valuable for us.
Alexander Lundberg Santos, Platform Engineer at Extenda Retail
