On integrating DataHub, the DoiT team was very hands-on to the point where DoiT support put together the first ingestion script and pipeline to unlock us.
Kyle Espinola, Head of Platform Engineering
Most vendors send slides. We send numbers.
Savings, insights, response times, and engagements. Updated live. No curation.
Unedited. Unfiltered. Unscripted.
I was hoping to accelerate our quota request using doIT but unfortunately it didn't happen and we had to wait 24h before being able to access the new quota.
Today
The two support engineers we got were ver helpful and resolved the issue quickly. One suggestion I would make: it wasn't obvious why two people responded to our ticket. I suspect it is because one had a shift ending and the other took over but it wasn't obvious. That information could have been more helpful. Overall great service.
Today
More deeper dive into actual error logs would have been great. We circled around for stockout for few days without knowing whats happening underneath.
Today
Impeccable support
Today
More deeper dive into actual error logs would have been great. We circled around for stockout for few days without knowing whats happening underneath.
Today
GCP status pages are too slow to update. Yet another case that wouldn't have been a case if Google admitted to incidents quicker!
Today
In short, I would have expected AWS to make the bcrypt limit something that can be configured by us. We ended up getting this update out of the blue and there is nothing publicly shared about it aside from the open pull request into mainline opensearch. Diego was super helpful, I appreciate how fast we received confirmation of the issue and the amount of technical details we received.
Today
Doit support team provided good ideas and directions. We were able to solve the issue. Thanks!
Today
doit support was great. However the AWS support took way too long to resolve an issue on their side
Today
good info, helped find a solution
Today
Birger explained what was going on and what I needed to know about BQ storage. I am hoping the costs get lower in the next few days.
Today
Quick and clear update. Great support.
Today
I submitted a ticket and within a day the problem was solved. Can't ask for more than that! Your guy got Google to fix something, wow.
Today
Issue was not resolved, but your specialist did try to help me all the ways he could and I appreciate that.
Today
Firebase sent wrong alert three four days ago with hosting download bandwidth limit breach. I contacted Firebase support and they assured me that the it was false alarm. Yesterday, this resulted in 1h30min outage of our website.
Today
The person handling the ticket fully understood my issue, ran tests on their end to reproduce it, and then quickly consulted the product team to promptly fix the bug I was encountering. Thank you
Today
Matt is always extremely diligent and thorough with both his investigations and his responses, and reliably gets to the root cause of issues, by meticulously eliminating possibilities. He's amicable and prompt.
Today
I use this service for personal and business features.
Today
Thanks for following up
Today
Great responses and very clear direction,
Today
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What are Forward Deployed Engineers?
Unlike support teams that respond to tickets or consulting firms that deliver reports and leave, Forward Deployed Engineers work alongside your engineers.
They know your architecture, your business context, and your constraints. They come with the platform. Not the invoice.
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What they say
“PerfectScale gives us the confidence to automate Kubernetes optimization while letting our engineers focus on building what matters.”
Josh Zarrabi, Infrastructure Engineer
“Without PerfectScale by DoiT, I don't know how we would do it. We'd have to have twice the number of people on my team to stay on top of it. With PerfectScale, we can focus on the more strategic issues.”
David Adkins, Director of Software and Platform Engineering
Connecting IBM and AWS privately was the piece we needed to get right, and we wanted to move faster on it than we could on our own. DoiT worked through the options with us, found the subnet overlap that was breaking the routing, and made it stable. That unblocked everything else.
DevOps Lead, Software Projects
Attribute™'s platform is truly unique. We now have crystal-clear visibility into our cloud spend at the workload and tenant level, and that insight has already led to actionable savings and powerful insights as we further scale our service.
Paul White, VP of Engineering, Shasta Cloud
We have worked with DoiT for many years, and there has been an increasing number of capabilities and features in DoiT Cloud Intelligence. We've embedded features such as Cloud Analytics and Reports in our own FinOps processes, it's become core to what we do.
Martin Lee, Director of Operations
DoiT gave us the confidence to move from experimentation to production. They helped us understand the right way to build AI for the real world.
Milad Rezazadeh, CTO
Attribute™'s cost grouping technology took our cost visibility and allocation to a whole new level. Now, our teams are fully accountable for their budgets, significantly improving our cloud efficiency and helping us minimize unnecessary costs.
Eli Zilbershtein, Head of DevOps, Hippo
You can't tag a customer in a multi-tenant environment. Attribute™ finally shows us what each customer costs and what's driving those costs.
Omri Cohen, Director of Engineering, Platform
Attribute™'s data is truly unmatched. No other solution on the market could deliver the precise customer cost and usage profiles we needed in such a complex infrastructure. Within weeks, the data from Attribute™ transformed our understanding of cost structures, influencing key strategic decisions in pricing, renegotiations, and market positioning.
Jonathan Langer, COO, Claroty
Attribute™ simplified tracking customer costs in our multi-tenant environments. Customer cost measurement is now clear and standardized, and finance gets the business context they need. Integration was quick and required no changes.
Kfir Lippmann, CFO, Salt Security
Attribute™ translates complex cloud bills into actionable, business-centric insights that empower our engineering teams to take true ownership of their costs.
Balamurugan Mohandossgandhi, Head of IT and Infrastructure, PropertyGuru
This has let us get a better idea of what our cost of goods sold really is. It's not every day you come across something that delivers value as quickly as yours did for us. I was seeing useful insights inside the POC, and we had only deployed it to a couple of real clusters.
Jason Moore, Principal DevOps Engineer, Accrete AI